What is Instant Messaging all about?

Instant messaging combines the best aspects of telephone and email communication. It has the spontaneity of the telephone without the interruption and the convenience of email but without the delay. Instant Messaging will compliment not replace the telephone and email. The addition of instant messaging within an organisation gives users the ability to choose their method of communication that best fits their need. This leads to improved collaboration and productivity which is important in today’s fast paced world.

Why Ipswitch Instant Messaging (IIM)?

Besides an impressive feature list, IIM stands out from the crowd for these reasons:

• Bring the server in-house
  Instant messaging has made its way into the business world through the use of unsecured consumer clients communicating through third party servers. Ipswitch Instant Messenger gives businesses and organisations the comfort of knowing that their communications are secure and are kept within the organisation. Bringing the server in-house gives you that ability to control usage and uptime.
• Encryption
  Ipswitch Instant Messenger uses 3DES 162-bit encryption to secure communication between users. With Ipswitch Instant Messenger all conversations will remain secure and confidential.
• Ease of Use
  It has the familiar Windows look and feel and is simple and easy to use. Users familiar with any of the free instant instant messaging products will be using Ipswitch Instant Messenger in minutes.
• Easy Administration
  Administrators will find installation configuration and maintenance to be effortless. You can easily use the status page to quickly see a summary of Ipswitch Instant Messenger service’s health including number of users logged in, incoming and outgoing traffic and resource usage.
• Automatic Logging, Archiving & Purging
  With Ipswitch Instant Messenger all conversations will remain secure and confidential. The server can automatically log archive and purge conversations after a considerable length of time to satisfy organisations with company policies or regulatory requirements for message storage.
• Price
  Ipswitch IIM is hard to beat on price as it licensed per server with unlimited users. Other IM products carry a charge per user of around £30 per year. Check the latest IIM pricing here. There are also discounts for educational establishments.

Who is IIM ideal for?

All existing Imail users, all businesses including financial and government organisations that demand a secure instant messaging solution that enables their employees to be productive on the job but also ensure the confidentiality of all internal communications. IIM is secure enough for the USA Health Care Industry Privacy Code (HIPAA) and guarantees the security and privacy of health information.

What are its features?

IIM has an impressive feature set - see below for some key points. For the full feature list, take a look at the PDF data sheet here.

• Personal buddy lists
• Status messages
• POP3 email checking
• User blocking

As with all Ipswitch software from @I.T you can download a free 30-day evaluation. If you need any help with it as you try the software, just email us and we’ll get right back to you.